Refund Policy
At Ochre, We offer refunds only if a product received is defective or damaged.
You can claim refunds within 7 days from the date of receiving the order. In case of refunds, the customer is responsible for sending the item(s) back to us and we will process the refund after receiving the item(s). It will take 40 to 45 days to process refund after parcel receive in ochre warehouse.
Please reach out to us at cs@wearochre.com to launch your refund request or fill the form below.
You can claim refunds within 7 days from the date of receiving the order. In case of refunds, the customer is responsible for sending the item(s) back to us and we will process the refund after receiving the item(s). It will take 40 to 45 days to process refund after parcel receive in ochre warehouse.
Please reach out to us at cs@wearochre.com to launch your refund request or fill the form below.